BidCrafts.in

Legal

Terms & Conditions

Legal Name: Sibiraj Pazhoopurayidathil Raju

Business Name: BidCrafts Innovations

Business Type: Sole Proprietorship

Platform / Brand: BidCrafts.in

Registered / Business Address: BidCrafts Innovations
Door No.5/438, 2nd Floor,Mangattukavala bypass, Shappumpady
Thodupuzha, Idukki Dist., Kerala, India

Email: support@bidcrafts.in

Terms of Use

By creating an account, accessing the platform or using BidCrafts services, you agree to these Terms & Conditions.

1. About BidCrafts

BidCrafts.in is an online software and digital service platform providing tools and services for tender-related document preparation, agreement generation, contractor and consultant management, document management and other related services.

BidCrafts provides technology-assisted document preparation and workflow services. Unless expressly stated otherwise, BidCrafts does not act as a government authority, tendering authority, legal adviser, financial institution or payment service provider.

2. Eligibility

You must be legally capable of entering into a binding contract under applicable Indian law to create an account and use paid services on BidCrafts.in.

Where an account is created or used on behalf of a business, organisation, consultant or contractor, the person using the account represents that they have the authority to act on behalf of that entity.

3. User Accounts

Certain services require a registered BidCrafts account. Users are responsible for maintaining the security and confidentiality of their login credentials.

  • You must provide accurate, current and complete information.
  • You must keep your account and profile information updated.
  • You are responsible for activity performed through your account, subject to applicable law.
  • You must not share authentication credentials with unauthorised persons.
  • You must notify BidCrafts promptly if you suspect unauthorised access to your account.

4. Consultant and Contractor Accounts

BidCrafts may provide different account types and functionality for consultants, contractors and other eligible users.

Consultants who create or manage contractor profiles are responsible for ensuring that they are authorised to provide, upload and process the contractor's information and documents through the platform.

Users must ensure that personal information, identification details, signatures, seals and other documents uploaded to BidCrafts are collected and used lawfully and with any permissions or consents required under applicable law.

5. Services

BidCrafts may provide software tools and digital services including, without limitation:

  • Tender-related document preparation
  • Agreement and form generation
  • Contractor and consultant profile management
  • Document preview and PDF generation
  • Document download and related digital services
  • Account, billing and transaction management
  • Other related services introduced from time to time

Features, document formats and service availability may vary according to account type, department, tender requirements and platform configuration.

6. User Information and Document Responsibility

BidCrafts generates or prepares documents using information supplied by users and information maintained within their account.

Users are responsible for reviewing and verifying all names, addresses, identification numbers, tender details, authority details, financial information, declarations and other data before a document is submitted, signed, downloaded or used.

Users remain responsible for determining whether a generated document complies with the requirements of the relevant tendering authority, department or other recipient.

7. No Legal or Government Advice

Templates, documents, information and software provided through BidCrafts are intended to assist users with document preparation and workflow management.

They do not constitute legal, tax, financial or government advice and do not guarantee acceptance of any document, agreement, tender submission or application by a government authority, department or other organisation.

Users should obtain appropriate professional advice where necessary.

8. Service Charges and Payments

Certain BidCrafts services are chargeable. Applicable charges may vary according to the service, document type, account type or other applicable pricing rules.

Users may pay for eligible services using supported payment methods, purchased service credits, promotional or practice credits, an approved BidCrafts credit account, or other payment methods made available by the platform.

Online payments are processed through authorised third-party payment service providers. BidCrafts does not directly store complete payment-card credentials, UPI PINs or internet banking passwords.

Additional payment and refund terms are set out in our Payment & Refund Policy.

9. Prepaid Service Credits

BidCrafts may allow users to purchase prepaid service credits for use against eligible services supplied directly through BidCrafts.in.

BidCrafts service credits are an internal billing mechanism and are not a bank account, deposit, general-purpose digital wallet, payment instrument or independent financial product.

Service credits cannot be used to purchase goods or services from third-party merchants and cannot ordinarily be transferred between users.

Refunds or adjustments relating to purchased service credits are governed by the Payment & Refund Policy.

10. Practice and Promotional Credits

BidCrafts may provide practice, trial, promotional, referral, campaign or other complimentary credits to eligible users.

Unless expressly stated otherwise, complimentary credits have no cash value, cannot be withdrawn, cannot be transferred to another user and are not eligible for cash refunds.

BidCrafts may apply reasonable eligibility requirements, usage restrictions and validity periods to complimentary credits.

11. Credit Account Facility

BidCrafts may, at its discretion and subject to eligibility, provide selected business users with an internal credit facility for consuming BidCrafts services up to an approved limit.

Amounts used under this facility represent charges for BidCrafts services and must be settled in accordance with the applicable invoice or billing terms.

The BidCrafts credit account is not a bank account, loan account, general-purpose payment wallet or facility for purchasing goods or services from third parties.

BidCrafts may revise, suspend or withdraw an internal credit limit based on account status, payment history, risk or operational requirements.

12. Taxes and Invoices

Applicable taxes, including GST where legally applicable, will be charged in accordance with Indian law.

BidCrafts may issue payment receipts, service invoices, statements or tax invoices, as applicable, for transactions and services supplied through the platform.

13. Refunds

Refund eligibility depends on the nature and status of the transaction, including whether the corresponding service or purchased service credits have already been consumed.

Duplicate payments, verified technical failures and other eligible refund situations will be handled in accordance with our Payment & Refund Policy and applicable law.

Practice, promotional and other complimentary credits are not redeemable for cash.

14. Acceptable Use

Users must use BidCrafts lawfully and only for legitimate business and document-preparation purposes.

You must not:

  • Use the platform for unlawful or fraudulent activities
  • Create, alter or use documents for fraudulent, misleading or unauthorised purposes
  • Upload information or documents that you are not authorised to use
  • Attempt to gain unauthorised access to another user's account or data
  • Attempt to bypass security, access controls, service restrictions or payment controls
  • Introduce malware or otherwise interfere with the security or operation of the platform
  • Use the platform in a manner that violates applicable law or the rights of another person

15. Account Verification

BidCrafts may require users to verify account, identity, business or profile information where reasonably necessary for security, fraud prevention, service delivery, regulatory compliance or platform integrity.

Certain services may remain unavailable until required information or verification has been completed.

16. Suspension and Termination

BidCrafts may restrict, suspend or terminate an account where reasonably necessary because of a material violation of these Terms, suspected fraud, misuse, security concerns, non-payment, unlawful activity or regulatory requirements.

Where reasonably practicable and appropriate, BidCrafts may provide notice or an opportunity to resolve the issue before permanent termination.

Outstanding payment obligations and provisions that by their nature should continue after termination will remain applicable.

17. Privacy and Data Protection

Collection, use, storage and processing of personal information through BidCrafts is governed by our Privacy Policy and applicable law.

Users who provide information relating to contractors, employees, clients or other persons are responsible for ensuring that they have an appropriate legal basis or authorisation to provide that information to BidCrafts.

18. Intellectual Property

The BidCrafts platform, software, branding, interface, proprietary templates and original platform content are owned by or licensed to BidCrafts Innovations and are protected by applicable intellectual property laws.

Users retain responsibility for and any applicable rights in information and materials they lawfully upload to the platform.

Nothing in these Terms transfers ownership of BidCrafts software, branding or other proprietary intellectual property to a user.

19. Third-Party Services

BidCrafts may rely on third-party service providers for functions such as payment processing, hosting, email delivery, storage and other technical or operational services.

Availability or performance of certain functions may therefore depend on third-party systems outside BidCrafts' direct control.

20. Service Availability

BidCrafts aims to provide reliable access to the platform but does not guarantee uninterrupted or error-free availability.

Services may occasionally be unavailable because of maintenance, upgrades, internet or infrastructure failures, third-party service interruptions, security events or circumstances beyond reasonable control.

21. Disclaimer

BidCrafts provides technology-assisted tools and digital services based substantially on information supplied by users and configured templates.

To the extent permitted by applicable law, BidCrafts does not guarantee that a generated document will be accepted by a tendering authority, government department, organisation, court or other third party.

Users are responsible for reviewing documents and confirming applicable tender conditions, statutory requirements and authority-specific requirements before submission.

22. Limitation of Liability

To the maximum extent permitted by applicable law, BidCrafts will not be liable for indirect, incidental, special or consequential losses resulting from use of or inability to use the platform.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

23. Changes to Services or Terms

BidCrafts may update platform functionality, pricing, policies or these Terms from time to time to reflect changes in services, business requirements or applicable law.

Material changes to these Terms will become effective when the revised Terms are published on BidCrafts.in, unless a different effective date is stated.

24. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Subject to applicable law, disputes arising from these Terms or use of BidCrafts.in shall be subject to the jurisdiction of the competent courts in Idukki District, Kerala, India.

25. Contact

For questions regarding these Terms & Conditions, account issues or BidCrafts services, please contact:

BidCrafts.in

Email: support@bidcrafts.in

Website: bidcrafts.in